Refund and Returns
If you are not fully satisfied with our products, please return it within 15 days for a full refund. The return item must be unused and in its original package and condition. Please ensure you obtiain proof of postage, as k2-accessories Ltd can not be help responsible for the non receipt of return.
We will refund the total amount of money paid by you for the goods within 25 days starting with the day on which we receive a notice of cancellation by email or in writing from you, Goods must be returned to us in its original package and condition.
Please send returns to:
5 Octavian Way, Team Valley Trading Estate,
Tyne and Wear, NE11 0HZ, United Kingdom
Please note: Shipping and Handing Charge is non-refundable.
Customers from UK, VAT is included on all prices at a rate of 20%.
Customers outside the UK. are responsible for local import duties and taxes and any costs incurred during the import over and above the prepaid shipping chargs.
Note: Most cast metal beads and findings on the market, including ours, contain small amounts of lead. Shiny ceramic glazes often contain small amounts of lead. All glass crystal, unless marked " lead-free", also contains lead. Our vendors have assured us that all of our jewelry components are safe to both create and wear. However. only a few have specified that their components are entirely lead-free. Even a metal item made without adding lead may contain trace amounts great enought to trigger the waring required.
Cast metal is perfectly safe to wear. It only becomes a potential hazard if the item is ingested (swallowed or sucked on), especially if the plating has been nicked or has begun to wear off. Do not give children cast metal. jewelry if you believe they will put it in their mouth.
Note: Not for children under 3 years due to small part goods, Please use under supervision of adult.